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Mentavio – Secure Online Platform for Psychological Counseling and Therapy

Website

React.js

HealthTech / Telemedicine

Solution Provide

Project

Overview

Mentavio is a secure, real-time digital platform that connects individuals with licensed psychologists, therapists, and mental health professionals for online counseling and therapy. Tailored for both clients and practitioners, Mentavio offers a seamless experience with features like confidential video sessions, real-time appointment scheduling, therapist discovery, and secure communication — all in compliance with healthcare privacy regulations such as GDPR. Whether from home or on the go, users can access expert mental health support with just a few clicks, making therapy more accessible, private, and convenient across Europe and beyond.

Features Implemented

1. Therapist Discovery & Filtering

  • Users can filter therapists based on specialization (e.g., anxiety, depression, couples therapy), language, gender, therapy style, pricing, and availability.
  • Although primarily online, the system supports location-based filters for users preferring therapists from certain regions or time zones.
  • Based on user preferences and past activity, the platform suggests suitable therapists using intelligent matching algorithms.

2. Therapist Profile Management

  • Dynamic Profile Builder
  • Easily set working hours, manage availability in real-time, block out time, and integrate external calendars (like Google Calendar).
  • View upcoming and past sessions, access session notes, and manage follow-ups or recurring appointments.

User Authentication & Profile Management

  • Signup/Login using email, social accounts ( Google, Apple ID ).
  • Multi-factor authentication for security.
  • Profile customization with health parameters.

Appointment Management System

  • Enabled clients to book, reschedule, or cancel sessions with automated notifications.​
  • Integrated reminders to reduce no-show rates and improve session adherence.​

Secure Video Conferencing

  • Implemented features like background blur to enhance user privacy during sessions.
  • Ensured high-quality video and audio streams with minimal latency.

Push Notifications & Reminders

  • Clients receive alerts when a previously unavailable therapist becomes available or opens new time slots.
  • Admins can broadcast important updates or promotions to specific user segments via system notifications.
  • Therapists can set reminders for follow-up appointments, client progress reviews, or check-ins.

Compliance and Security

  • Regular security audits and updates to maintain compliance and protect against emerging threats.​
  • Ensured the platform meets international standards for healthcare data handling and patient confidentiality.

Development

Challenges & Solutions With Results

Challenges & Solutions

  • Delivering High-Quality Video Sessions at Scale
  • Integrated WebRTC for peer-to-peer, low-latency video calling with fallback mechanisms and dynamic bandwidth handling.
  • Therapist Discovery with Precision Matching
  • Built an advanced filtering and matching system with smart tags, user preference tracking, and AI-powered therapist suggestions.

Results & Impact

  • Stable video with <2% dropout rate across thousands of sessions monthly.
  • 40% improvement in booking success rate during peak hours.
  • 100% secure transactions — zero data breaches since launch.
  • Boosted satisfaction with accurate ETAs and platform transparency.

Technologies Behind Mentavio's Real-Time Wellness Platform

Frontend

  • Developed a user-friendly interface facilitating seamless navigation for both therapists and clients.​
  • Implemented responsive design principles to ensure accessibility across desktops, tablets, and mobile devices.​
  • Integrated real-time notifications and alerts to enhance user engagement.

Backend

  • Designed a robust API architecture to handle user authentication, session management, and data retrieval.
  • Ensured data integrity and security, adhering to healthcare industry standards.​
  • Optimized database queries to provide fast and reliable access to user information.
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